Terms and Conditions

Effective date: 2026-10-26

These Terms and Conditions govern your use of the Klear Phone app (the "Application") for mobile devices. By downloading or using the Application, you agree to these Terms. Please read them carefully before use.

Who we are — the Application is provided by Dba Lava, the developer shown on Google Play (the "Service Provider"). Contact: support@klearphone.com.

Eligibility — you must be at least 16 years old to use the Application.

1. Intellectual Property

Unauthorized copying, modification, or distribution of the Application — including its source code, trademarks, and assets — is strictly prohibited. Attempts to reverse-engineer, translate, or create derivative versions are not permitted. All intellectual property rights remain the property of the Service Provider.

2. Account & Authentication

The Application uses Google Sign-In for authentication. You are responsible for maintaining the security of your account and device. We strongly advise against jailbreaking or rooting your device, as such actions may compromise security features and cause the Application to malfunction.

3. Token System

3.1 Earning Tokens

Tokens can be earned through the following activities:

• Monthly plan allocation — depends on your subscription plan
• Watching rewarded ads — +1 token per ad (up to daily limit)
• Connecting the Klear Telegram bot — +1 token per month
• Subscribing to partner Telegram channels — varies per channel
• Inviting a friend (accepted invite) — +5 tokens
• Sharing your contacts for Global Caller ID — +5 tokens per month

3.2 Token Plans

• Free — 4 tokens/month
• Basic — 20 tokens/month
• Plus — 100 tokens/month
• Pro — 1,000 tokens/month

3.3 Token Rules

• Tokens are virtual credits with no monetary value and cannot be exchanged for cash or real-world goods.
• Your token balance resets to your plan's monthly allocation each billing cycle.
• Tokens are non-refundable under any circumstances.
• The Service Provider reserves the right to adjust token earning rates, limits, or feature costs at any time.

4. Subscriptions & Billing

4.1 Subscription Plans

The Application offers paid subscription plans (Basic, Plus, Pro) processed through Google Play Billing. Prices and billing periods (monthly or yearly) are displayed in the Application at the time of purchase.

4.2 Auto-Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. Your Google Play account will be charged for renewal within 24 hours before the current period ends.

4.3 Cancellation

You may cancel your subscription at any time through your Google Play account settings. Cancellation takes effect at the end of the current billing period — you retain access to paid features until then.

4.4 Refunds

Refund requests are handled by Google Play in accordance with their refund policy. The Service Provider does not process refunds directly.

5. Global Caller ID

5.1 Community-Powered Feature

The Global Caller ID feature is powered by contact data voluntarily contributed by Klear users. When you look up a phone number, you may see names contributed by other users.

5.2 Accuracy Disclaimer

The Service Provider does not verify the accuracy of community-contributed caller ID data. Results are provided for informational purposes only. The Service Provider accepts no liability for incorrect, misleading, or outdated caller identification information.

5.3 Contributing Contact Data

By choosing to share your contacts, you confirm that:

• You have the legal right to share the contact information of the individuals in your contact list.
• You have read and accepted the contact data terms in our Privacy Policy.
• Your contributed data may be used to identify phone numbers for other Klear users.

6. Who Viewed You — Search Visibility

When you use the Phone Lookup feature to search a phone number, that search is logged to power the "Who Viewed You" monthly report for the owner of that number.

• Your Google display name and profile photo are recorded unless you enable Private Search.
• Private Search (Plus/Pro feature): you appear as "Anonymous User" — your identity is never revealed to the searched person. Private searches still count toward their monthly viewer total.
• You can toggle Private Search directly on the Phone Lookup screen or in Settings → Privacy.
• Plus/Pro subscribers who receive the report see names, photos, and search times of non-private searchers. Free and Basic users see only the count.

7. Phone Lookup Feature

7.1 How It Works

The Phone Lookup feature allows you to search any phone number and receive information from multiple sources:

• Global Caller ID — community-contributed names (see Section 5)
• Google Places — publicly available business information associated with the number
• Business caller ID — public business listings (Overture Maps Places, the Central Bank of Armenia's list of banks) and Google Places (see Section 18)
• Telegram — publicly visible Telegram account information (name, username) linked to the number, where available

7.2 Reports

You may submit a report about a phone number, including a reason (e.g., Spam, Scam), an optional comment, and an optional emoji. By submitting a report, you confirm that:

• The information you provide is accurate and submitted in good faith.
• You will not submit false, defamatory, or harassing reports.
• Your report may be displayed to other users of the Application.

The Service Provider reserves the right to remove reports that violate these Terms and to suspend accounts that abuse the reporting system.

You may also report that a business name shown for a number is wrong. The same good-faith rules apply: do not submit false or abusive reports. A reported name is hidden for you right away; we review reports and may correct or remove the name for everyone.

7.3 Block Functionality

The Application provides an option to block phone numbers at the device level. The Service Provider does not guarantee that blocking will prevent all contact from the blocked number, as this depends on your device's operating system and carrier. An anonymous block count is recorded on our servers to surface safety signals to other users.

7.4 Accuracy Disclaimer

Results returned by the Phone Lookup feature are sourced from third-party providers and community contributions. We apply automated checks (for example, filtering impersonation of banks and authorities) but cannot verify every result and do not guarantee accuracy; to the extent permitted by applicable law, we accept no liability for incorrect or outdated results.

8. Smart Call Suggestions

The Application includes a Smart Call Suggestions feature that analyzes your call log data locally on your device to surface contacts you may want to reach.

• On-device processing only — Call log data used for suggestions is never uploaded to our servers. All analysis happens entirely on your device.
• Interaction signals — When you call, send an SMS, dismiss, or rate a suggestion, that signal is stored locally to improve future suggestions. These signals are never uploaded.
• No third-party sharing — Suggestion data and feedback are not shared with any third party.
• You may disable Smart Call Suggestions at any time in the app's Settings.

9. Telegram Bot Integration

The Klear Telegram bot is an optional feature. By connecting it, you authorize Klear to receive basic Telegram profile data (first name, last name, username, language code) and to send you notifications via Telegram. You may disconnect the bot at any time.

10. Supporter Badges & Public Display

If you choose to support Klear through an in-app purchase:

• A supporter badge will be displayed on your profile within the Application.
• Your name (or "Anonymous" if you opted out) and badge may be displayed publicly in the app's Support Me section.
• You can choose to remain anonymous at the time of purchase. To change your display preference after purchase, contact support@klearphone.com.
• Badges are cosmetic and do not grant additional app functionality beyond what is included in your subscription plan.
• Supporter purchases are non-refundable except as required by applicable law or Google Play's refund policy.

11. Third-Party Services

The Application relies on third-party services including:

• Google Play Services
• AdMob
• Google Analytics for Firebase
• Firebase Crashlytics
• Firebase Cloud Firestore, Data Connect & Cloud Messaging
• Google Play Billing
• Telegram
• Google Places API

The Service Provider is not responsible for the practices or content of these third-party services.

12. Internet Connectivity

Some features require an active internet connection. The Service Provider is not responsible for the Application not functioning due to lack of Wi-Fi or mobile data. If you use the Application outside your home region, your mobile provider's roaming terms and data charges may apply.

13. Service Availability & Changes

The Service Provider reserves the right to modify, suspend, or discontinue the Application or any of its features at any time. Any new charges will be clearly communicated in advance. Continued use of the Application after changes to these Terms constitutes acceptance.

14. Limitation of Liability

The Application is provided "AS IS." The Service Provider makes no warranties regarding the Application's fitness for a particular purpose, accuracy of data, or uninterrupted availability. To the maximum extent permitted by law, the Service Provider is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Application.

15. Termination

The Service Provider may suspend or terminate your access to the Application if you materially or repeatedly break these Terms (for example by submitting abusive reports or trying to access accounts or data that are not yours). Where reasonable and allowed by law, we will tell you first. Upon termination, your right to use the Application ends; your data is then handled as described in the Privacy Policy. Nothing in these Terms limits rights you have under mandatory consumer law.

16. Changes to These Terms

We may update these Terms periodically. We will notify you of material changes by posting the updated Terms in the Application and on this page, with a new effective date. We recommend reviewing this page regularly.

17. Call Recording

Klear Phone includes an optional call recording feature powered by the Hust companion app.

• Local storage only — Call recordings are stored exclusively on your device. They are never uploaded to our servers.
• Legal compliance — Recording telephone calls may be illegal in your jurisdiction without the prior consent of all parties. It is your sole responsibility to understand and comply with all applicable laws and regulations regarding call recording before using this feature.
• Consent obligation — By enabling call recording, you agree to notify all parties on a call that it is being recorded, wherever such notification is required by law.
• Liability disclaimer — The Service Provider expressly disclaims all liability for any unlawful use of the call recording feature, or for any claim, damage, or loss arising from your failure to obtain required consents.

18. Business Caller ID & Spam Protection

Klear can show the name of a business that calls you or that you call, and can warn about or block likely spam calls according to the protection level you choose in Settings.

• Sources — business names come from public business listings (Overture Maps Places, the Central Bank of Armenia) and Google Places; spam signals combine Klear community reports with public complaint data published by US regulators (FCC, FTC) and a public robocall blocklist. See the Privacy Policy, Section 3.
• No guarantee — these sources can be incomplete, outdated or wrong. A business name or spam label is information, not a verification of who is calling. Always use your own judgement before sharing personal or payment details on a call.
• Blocking — if you choose a protection level that blocks calls, some legitimate calls may be blocked. You can change the level or unblock numbers at any time. To the extent permitted by applicable law, the Service Provider is not liable for calls that were blocked or not blocked.
• Corrections — you can report a wrong business name in the app (Section 7.2). Number owners can opt out at klearphone.com/opt-out.

19. On-Device Transcription

Klear can turn your call recordings into text on your device. Transcripts are produced automatically and may contain mistakes; do not rely on them as an exact record of a conversation. The rules on recording consent in Section 17 also apply to transcripts.

20. Support Chat

You can write to the Klear team through the in-app support chat. When you use it, you agree to:

• write in good faith and not send spam, threats, harassment, illegal content, or other people's personal data without a reason;
• not use the chat to try to obtain access to accounts or data that are not yours.

We reply as soon as we can, but replies are not guaranteed within any particular time and are not professional (legal, financial or security) advice. We may close conversations and block senders who break these rules. How support messages are stored and deleted is described in the Privacy Policy, Section 15.

21. Hand Gesture Call Control

Hand gesture call control is an optional convenience feature. Gesture detection can make mistakes: it may miss a gesture, or react to a hand movement you did not mean as a command, for example answering or rejecting a call. If "Speaker on gesture answer" is on (the default), a call answered with a gesture starts on speakerphone when no headset is connected, so people near you may hear it. Use the on-screen buttons when it matters. We are not responsible for a call that was answered, rejected or missed because a gesture was or was not detected.

22. Contact Us

For questions or suggestions regarding these Terms, please contact us at support@klearphone.com.